Knowledge map of service innovation

Pei Chun Lee*, Hsin-Ning Su

*Corresponding author for this work

研究成果: Conference contribution同行評審

2 引文 斯高帕斯(Scopus)

摘要

Service Innovation for the purpose of raising service quality and service productivity has been moving toward the center of business transformation in knowledge-based economy. To accelerate the growth of service innovation, an overall picture of how service innovation has been developed should be provided to contribute to this field. To obtain the above research purpose, this study proposes a way of mapping service innovation research structure by quantitatively analyzing service innovation research papers retrieved from Web of Science database. A total of 224 papers are retrieved in this study and 160 papers which contain keywords are chosen for research structure visualization. Service innovation research networks are quantitatively investigated by combining network theory and keyword co-occurrence. Contour maps of service innovation are also created on the basis of networks for visualization.

原文English
主出版物標題2012 Proceedings of Portland International Center for Management of Engineering and Technology
主出版物子標題Technology Management for Emerging Technologies, PICMET'12
編輯DF Kocaoglu, TR Anderson, TU Daim
發行者IEEE
頁面3100-3112
頁數13
ISBN(列印)1890843261, 9781890843267
出版狀態Published - 1 十一月 2012
事件2012 Portland International Conference on Management of Engineering and Technology - Technology Management for Emerging Technologies, PICMET'12 - Vancouver, BC, Canada
持續時間: 29 七月 20122 八月 2012

出版系列

名字2012 Proceedings of Portland International Center for Management of Engineering and Technology: Technology Management for Emerging Technologies, PICMET'12

Conference

Conference2012 Portland International Conference on Management of Engineering and Technology - Technology Management for Emerging Technologies, PICMET'12
國家Canada
城市Vancouver, BC
期間29/07/122/08/12

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