TQM in Taiwan's computer and its peripheral industry

Chao Ton Su*, Mu-Chen Chen, Guang Chih Cheng

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

17 Scopus citations

Abstract

Total quality management (TQM) has been widely brought into action to improve the business's essence in industries, In Taiwan, the computer and its peripheral industry is becoming a real global business. Most of the companies are buying and selling goods and services all through the world's business community. The current progress toward TQM is one of the most noteworthy changes in Taiwan's computer and its peripheral industry. Uses questionnaires to survey the implementation issues of TQM in the computer and its peripheral industry in Taiwan. A total of 40 companies responded to the questionnaires in the survey. Observing the survey results, the quality performances of most Taiwan's computer and its peripheral companies are still vulnerable. Meanwhile, the training programs of related quality management techniques need further conduct to improve the quality management system.

Original languageEnglish
Pages (from-to)357-362
Number of pages6
JournalIndustrial Management and Data Systems
Volume101
Issue number7
DOIs
StatePublished - 1 Dec 2001

Keywords

  • Computer industry
  • Management
  • Quality
  • TQM
  • Taiwan

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