The composition and use of modern mobile phonebooks

Frank Bentley, Ying Yu Chen

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

18 Scopus citations

Abstract

Over the past decade, the mobile phonebook has evolved from a relatively short list of people that one calls and texts to a many-hundred person list of aggregated contacts from around the web. This is happening at a time when an increasing number of mobile applications are relying on the mobile phonebook to create one's social network in their services. Through a large-scale study of the phonebooks of 200 diverse participants, containing 65,940 contacts, we set out to understand today's mobile contact lists. Our participants reported that they did not recognize the names of 29% of their contacts and we found that the most frequently contacted five contacts represent greater than 80% of all calls and text messages with phonebook contacts. We conclude with implications for the design of mobile applications that rely on phonebook data.

Original languageEnglish
Title of host publicationCHI 2015 - Proceedings of the 33rd Annual CHI Conference on Human Factors in Computing Systems
Subtitle of host publicationCrossings
PublisherAssociation for Computing Machinery
Pages2749-2758
Number of pages10
ISBN (Electronic)9781450331456
DOIs
StatePublished - 18 Apr 2015
Event33rd Annual CHI Conference on Human Factors in Computing Systems, CHI 2015 - Seoul, Korea, Republic of
Duration: 18 Apr 201523 Apr 2015

Publication series

NameConference on Human Factors in Computing Systems - Proceedings
Volume2015-April

Conference

Conference33rd Annual CHI Conference on Human Factors in Computing Systems, CHI 2015
CountryKorea, Republic of
CitySeoul
Period18/04/1523/04/15

Keywords

  • Communication
  • Mobile
  • Phonebook

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