Service design for cloud services of dental clinics

Kang Lin Peng*, Chia Yung Lin, Yu-Chee Tseng, Jui Yuan Tsai, Ji Cheng

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Dental clinic could get new vision and better service through cloud techniques. This project applies the techniques of cloud computing and service design to enhance the convenience and value for dental clinics. A team from the field of Dental Clinics, Computer Science and Service Science cooperate to construct and improve the techniques and quality of cloud services for dental clinics. Through methods of System Developer Life Cycle (SDLC) Model and Service Experience Engineering (SEE), cloud dental clinic system could help dentists’ diagnosis and treatment, in the meantime, patients can also get better dental care to fulfill the concept of value co-creation of service science, management, engineering and design (SSMED).

Original languageEnglish
Title of host publicationProceedings
Subtitle of host publicationDMS 2013 - 19th International Conference on Distributed Multimedia Systems
PublisherKnowledge Systems Institute Graduate School
Pages66-70
Number of pages5
ISBN (Electronic)1891706349
StatePublished - 1 Jan 2013
Event19th International Conference on Distributed Multimedia Systems, DMS 2013 - Brighton, United Kingdom
Duration: 8 Aug 201310 Aug 2013

Publication series

NameProceedings: DMS 2013 - 19th International Conference on Distributed Multimedia Systems

Conference

Conference19th International Conference on Distributed Multimedia Systems, DMS 2013
CountryUnited Kingdom
CityBrighton
Period8/08/1310/08/13

Keywords

  • Cloud services
  • Dental clinics
  • Service design
  • Service science

Fingerprint Dive into the research topics of 'Service design for cloud services of dental clinics'. Together they form a unique fingerprint.

  • Cite this

    Peng, K. L., Lin, C. Y., Tseng, Y-C., Tsai, J. Y., & Cheng, J. (2013). Service design for cloud services of dental clinics. In Proceedings: DMS 2013 - 19th International Conference on Distributed Multimedia Systems (pp. 66-70). (Proceedings: DMS 2013 - 19th International Conference on Distributed Multimedia Systems). Knowledge Systems Institute Graduate School.