Predicting smartphone users' general responsiveness to IM contacts based on IM behavior

Hao Ping Lee, Yu Lin Chung, Tilman Dingler, Chia Yu Chen, Chih Heng Lin, Kuan Yin Chen, Yung-Ju Chang

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

History of conversations through instant messaging (IM) contains abundant information about the communication patterns of the dyad, including conversation partners' mutual responsiveness to messages. We have, however, not seen many examinations of using such information in modeling mobile users' responsiveness in IM communication. In this paper, we present an in-the-wild study, in which we leverage participants' IM messaging logs to build models predicting their general responsiveness. Our models based on data from 33 IM user achieved an accuracy of up to 71% (AUROC). In particular, we show that 90-day IM-communication patterns, in general, outperformed their 14-day equivalent in our prediction models, indicating better coherence between long-term IM patterns with their general communication experience.

Original languageEnglish
Title of host publicationProceedings of the 21st International Conference on Human-Computer Interaction with Mobile Devices and Services, MobileHCI 2019
PublisherAssociation for Computing Machinery, Inc
ISBN (Electronic)9781450368254
DOIs
StatePublished - 1 Oct 2019
Event21st International Conference on Human-Computer Interaction with Mobile Devices and Services, MobileHCI 2019 - Taipei, Taiwan
Duration: 1 Oct 20194 Oct 2019

Publication series

NameProceedings of the 21st International Conference on Human-Computer Interaction with Mobile Devices and Services, MobileHCI 2019

Conference

Conference21st International Conference on Human-Computer Interaction with Mobile Devices and Services, MobileHCI 2019
CountryTaiwan
CityTaipei
Period1/10/194/10/19

Keywords

  • ESM
  • Machine learning
  • Mobile notifications
  • Mobile receptivity

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  • Cite this

    Lee, H. P., Chung, Y. L., Dingler, T., Chen, C. Y., Lin, C. H., Chen, K. Y., & Chang, Y-J. (2019). Predicting smartphone users' general responsiveness to IM contacts based on IM behavior. In Proceedings of the 21st International Conference on Human-Computer Interaction with Mobile Devices and Services, MobileHCI 2019 [a40] (Proceedings of the 21st International Conference on Human-Computer Interaction with Mobile Devices and Services, MobileHCI 2019). Association for Computing Machinery, Inc. https://doi.org/10.1145/3338286.3344387