modeling the mediating role of online social capital in social support and service IT usage

Hui Tsai Yuan, Chieh-Peng Lin, Chiu Chou-Kang*

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Drawing on social capital theory and social cognitive theory, this study postulates self-efficacy as a key driver of online social support behavior. Besides, this study postulates that service IT usage is indirectly influenced by social support via the mediation of social capital. This study contributes to the online community literature by extending IT self-efficacy to the previously unexplored area of online social support, by validating idiosyncratic drivers of online social support and by performing an operationalization of online social capital. Last, the report provides the implications and limitations of the research.

Original languageEnglish
Title of host publicationProceedings of the 3rd IEEE Asia-Pacific Services Computing Conference, APSCC 2008
PublisherIEEE Computer Society
Pages1019-1023
Number of pages5
ISBN (Print)9780769534732
DOIs
StatePublished - 1 Jan 2008
Event3rd IEEE Asia-Pacific Services Computing Conference, APSCC 2008 - Yilan, Taiwan
Duration: 9 Dec 200812 Dec 2008

Publication series

NameProceedings of the 3rd IEEE Asia-Pacific Services Computing Conference, APSCC 2008

Conference

Conference3rd IEEE Asia-Pacific Services Computing Conference, APSCC 2008
CountryTaiwan
CityYilan
Period9/12/0812/12/08

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