Modeling knowledge sharing and interemployee helping from a perspective of flow theory: A survey of online knowledge workers

Wen Kung Lin*, Hwa Chun Ma, Chieh-Peng Lin, Chou Kang Chiu

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Scopus citations

Abstract

This study proposes a model based on flow theory by postulating key antecedents as the critical drivers of knowledge sharing and interemployee helping. In the model, knowledge sharing is influenced by flow experience directly and also indirectly via the mediation of interemployee helping. Accordingly, the flow experience is influenced simultaneously by four exogenous factors related to individuals' perception about their work: work skills, self-fulfillment in challenges, perceived control, and vividness. The empirical findings of this study confirm the applicability of flow theory in business organizations by investigating online knowledge workers from business organizations. This study contributes to the knowledge management literature by extending flow theory to the area of knowledge sharing and interemployee helping, by validating idiosyncratic antecedent drivers of the flow theory, and by performing a practical operationalization of the flow experience. This research also provides managerial implications and limitations.

Original languageEnglish
Title of host publication15th Americas Conference on Information Systems 2009, AMCIS 2009
Pages2827-2835
Number of pages9
StatePublished - 1 Dec 2009
Event15th Americas Conference on Information Systems 2009, AMCIS 2009 - San Francisco, CA, United States
Duration: 6 Aug 20099 Aug 2009

Publication series

Name15th Americas Conference on Information Systems 2009, AMCIS 2009
Volume4

Conference

Conference15th Americas Conference on Information Systems 2009, AMCIS 2009
CountryUnited States
CitySan Francisco, CA
Period6/08/099/08/09

Keywords

  • Flow experience
  • Interemployee helping
  • Knowledge sharing

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    Lin, W. K., Ma, H. C., Lin, C-P., & Chiu, C. K. (2009). Modeling knowledge sharing and interemployee helping from a perspective of flow theory: A survey of online knowledge workers. In 15th Americas Conference on Information Systems 2009, AMCIS 2009 (pp. 2827-2835). (15th Americas Conference on Information Systems 2009, AMCIS 2009; Vol. 4).