Modeling corporate citizenship and turnover intention: social identity and expectancy theories

Chieh-Peng Lin*

*Corresponding author for this work

Research output: Contribution to journalArticle

3 Scopus citations

Abstract

Drawing upon the expectancy theory and social identity theory, this study proposes a model that explains how perceived corporate citizenship influences turnover intention. In the proposed model, perceived economic and legal citizenships affect turnover intention indirectly via the full mediation of career development expectation, while perceived economic, legal, ethical, and philanthropic citizenships impact turnover intention indirectly via the full mediation of organizational identification. The hypotheses of this study were empirically tested by conducting a survey on employees in the tourism industry. The empirical findings show that a firm’s corporate citizenship can provide a competitive advantage in retaining its employees by simultaneously boosting their career development expectation and organizational identification. Lastly, managerial implications and limitations of this study based on empirical results are presented for in-depth discussion.

Original languageEnglish
Pages (from-to)823-840
Number of pages18
JournalReview of Managerial Science
Volume13
Issue number4
DOIs
StatePublished - 1 Aug 2019

Keywords

  • Career development
  • Economic citizenship
  • Ethical citizenship
  • Identification
  • Legal citizenship

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