Mobile agent technology and application for online global logistic services

Amy J.C. Trappey*, Charles V. Trappey, Jiang Liang Hou, Bird J.G. Chen

*Corresponding author for this work

Research output: Contribution to journalArticle

49 Scopus citations

Abstract

With the growing trend toward the use of international supply chain and e-commerce, logistic service providers for product warehousing, transportation and delivery are placing great emphasis on information technology (IT) to be competitive globally. Realizing that the current service tracking system merely supports order status tracking within a service provider, applies mobile agent technology for online order tracking across the global logistic alliances. Utilizes a three-tier architecture for mobile agent technology and develops a prototype system for global logistic service tracking. Demonstrates the concept and technology proposed. The online service tracking services enable customers to monitor the real-time status of their service requests and therefore becomes key tool for modern enterprises to compete successfully in a global marketplace.

Original languageEnglish
Pages (from-to)169-183
Number of pages15
JournalIndustrial Management and Data Systems
Volume104
Issue number1-2
DOIs
StatePublished - 1 Jan 2003

Keywords

  • Logistics management
  • Real time scheduling
  • Services

Fingerprint Dive into the research topics of 'Mobile agent technology and application for online global logistic services'. Together they form a unique fingerprint.

Cite this