Connecting IM pattern and selective perceived responsiveness to relationship: A cluster-based approach

Hao Ping Lee, Kuan Yin Chen, Chih Heng Lin, Yung-Ju Chang

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

As people utilize instant messaging (IM) to communicate with people of various relationships, they pay different amounts of attention to and have different communication practices with them of different relationships. However, we haven’t seen a close investigation of how users’ IM communication patterns relate to different groups of IM contacts. We collected IM logs of 547 sender-recipient pairs from 33 smartphone users over the course of 4 weeks, and used k-mean clustering to identify 6 clusters of these users’ IM communication patterns. We illustrate the characteristics of the IM patterns of these distinct clusters as well as how the patterns relate to the relationship between the senders and the recipients within these clusters respectively.

Original languageEnglish
Title of host publicationUbiComp/ISWC 2019- - Adjunct Proceedings of the 2019 ACM International Joint Conference on Pervasive and Ubiquitous Computing and Proceedings of the 2019 ACM International Symposium on Wearable Computers
PublisherAssociation for Computing Machinery, Inc
Pages1070-1074
Number of pages5
ISBN (Electronic)9781450368698
DOIs
StatePublished - 9 Sep 2019
Event2019 ACM International Joint Conference on Pervasive and Ubiquitous Computing and 2019 ACM International Symposium on Wearable Computers, UbiComp/ISWC 2019 - London, United Kingdom
Duration: 9 Sep 201913 Sep 2019

Publication series

NameUbiComp/ISWC 2019- - Adjunct Proceedings of the 2019 ACM International Joint Conference on Pervasive and Ubiquitous Computing and Proceedings of the 2019 ACM International Symposium on Wearable Computers

Conference

Conference2019 ACM International Joint Conference on Pervasive and Ubiquitous Computing and 2019 ACM International Symposium on Wearable Computers, UbiComp/ISWC 2019
CountryUnited Kingdom
CityLondon
Period9/09/1913/09/19

Keywords

  • Clustering
  • Instant messaging
  • K-means algorithm
  • Responsiveness

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