Assessing team performance: Moderating roles of transactive memory, hypercompetition, and emotional regulation

Yuan Hui Tsai, Sheng Wuu Joe, Mei Liang Chen, Chieh-Peng Lin*, Hwa Chun Ma, Jia Wei Du

*Corresponding author for this work

Research output: Contribution to journalArticle

10 Scopus citations

Abstract

This study proposes a model based on transactive memory theory to analyze team performance. In the proposed model, team performance is influenced by hypercompetition and emotional regulation directly and indirectly via the mediation of transactive memory and knowledge sharing. According to the model, the direct effect of knowledge sharing on team performance is moderated by both hypercompetition and emotional regulation. Empirical testing of this model, using team personnel in banking, insurance, and financing firms, confirmed the applicability of the transactive memory theory among these service firms’ work teams. Managerial implications and research limitations are discussed.

Original languageEnglish
Pages (from-to)89-105
Number of pages17
JournalHuman Performance
Volume29
Issue number2
DOIs
StatePublished - 14 Mar 2016

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