Applying loss aversion to assess the effect of customers' asymmetric responses to service quality on post-dining behavioral intentions: An empirical survey in the restaurant sector

Kuo Chien Chang*, Mu-Chen Chen, C. L. Hsu Chia-Lin

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

27 Scopus citations

Fingerprint Dive into the research topics of 'Applying loss aversion to assess the effect of customers' asymmetric responses to service quality on post-dining behavioral intentions: An empirical survey in the restaurant sector'. Together they form a unique fingerprint.

Business & Economics

Earth & Environmental Sciences