A multiple criteria decision-making model for justifying the acceptance of rush orders

Muh-Cherng Wu, S. Y. Chen

Research output: Contribution to journalArticlepeer-review

15 Scopus citations

Abstract

Rush orders are immediate customer demands that exceed the expectation of a currently effective MPS (master production schedule). Decision-makers are often hesitant in the decision of accepting such orders. This paper presents a multiple criteria decision-making model for justifying the acceptance of rush orders for an assembly-to-order production system. Four criteria or production objectives are simultaneously considered and a multiple objective programming technique, the e-constraints approach, is adopted to solve the decision-making problem. This model could give the cost estimation for producing a rush order under various combinations of production objectives. The computed cost value could serve as a valuable reference for justifying the economics of accepting the rush order, and help to determine its pricing strategy.

Original languageEnglish
Pages (from-to)753-761
Number of pages9
JournalProduction Planning and Control
Volume8
Issue number8
DOIs
StatePublished - 1 Jan 1997

Keywords

  • E-constraints
  • Multiple objective programming
  • Rush order

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