A case study of communication channels in a graduate program

Sheng Cheng Huang*, Chao-Hsiu Chen, Hsin Liang Chen

*Corresponding author for this work

Research output: Contribution to journalArticle

1 Scopus citations


The investigators attempt to obtain a thorough understanding of the communication channels used in a graduate program, which is an independent academic unit. After collecting data with qualitative and quantitative research methods, the investigators analyze and present the findings regarding four major aspects: (1) the current communication channels used in the program; (2) how the students, faculty and staff perceived the communication methods utilized; (3) the relationship between students' viewpoints and the program's perspectives, and (4) suggestions for further improvement in the distribution of information.

Original languageEnglish
Pages (from-to)147-155
Number of pages9
JournalProceedings of the ASIST Annual Meeting
StatePublished - 1 Nov 2004

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