Projects per year
Personal profile
Research Interests
Consumer Behavior, Service Marketing, Service Failure and Recovery, Decision Process of Consumer, Marketing Research, E-Commerce, Donation
Experience
2004/08-2009/07, Assistant Professor, Department of Management Science, National Chiao Tung University, Taiwan
2009/08-present, Associate Professor, Department of Management Science, National Chiao Tung University, Taiwan
2010/08-present, Department Head, Department of Management Science, National Chiao Tung University, Taiwan
Education/Academic qualification
PhD, Purdue University
External positions
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Network
Projects
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組織氣候、組織公平與組織社交網絡對銷售人員銷售績效之影響—以機會主義行為做探討
1/08/20 → 31/07/21
Project: Government Ministry › Ministry of Science and Technology
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The Antecedents of Adaptive Selling Behaviors and How They Interact with Emotional Intelligence and Service Climate to Affect Output Level
1/08/19 → 31/07/21
Project: Government Ministry › Ministry of Science and Technology
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組織氣候、組織公平與組織社交網絡對銷售人員銷售績效之影響—以機會主義行為做探討
1/08/21 → 31/07/22
Project: Government Ministry › Ministry of Science and Technology
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The Antecedents of Adaptive Selling Behaviors and How They Interact with Emotional Intelligence and Service Climate to Affect Output Level
1/08/18 → 31/07/19
Project: Government Ministry › Ministry of Science and Technology
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Adding a Charitable Donation to a Product or Adding a Product (Thank-you Gift) to a Charitable Donation? -- How Much You Can Raise, Depending on How You Frame
1/08/17 → 31/01/19
Project: Government Ministry › Ministry of Science and Technology
Research Output
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Which maximizes donations: Charitable giving as an incentive or incentives for charitable giving?
Chang, C-C. & Chen, P. Y., 1 Apr 2019, In: Journal of Business Research. 97, p. 65-75 11 p.Research output: Contribution to journal › Article › peer-review
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Analysis of critical factors for social games based on extended technology acceptance model: a DEMATEL approach
Chang, C-C. & Chen, P. Y., 3 Aug 2018, In: Behaviour and Information Technology. 37, 8, p. 774-785 12 p.Research output: Contribution to journal › Article › peer-review
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The effects of service recovery and relational selling behavior on trust, satisfaction, and loyalty
Chang, C-C. & Hung, J. S., 1 Oct 2018, In: International Journal of Bank Marketing. 36, 7, p. 1437-1454 18 p.Research output: Contribution to journal › Article › peer-review
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Effects of individuals' locus of control and computer self-efficacy on their e-learning acceptance in high-tech companies
Hsia, J. W., Chang, C-C. & Tseng, A. H., 2 Jan 2014, In: Behaviour and Information Technology. 33, 1, p. 51-64 14 p.Research output: Contribution to journal › Article › peer-review
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The post-purchase communication strategies for supporting online impulse buying
Chang, C-C. & Tseng, A. H., 1 Jan 2014, In: Computers in Human Behavior. 39, p. 393-403 11 p.Research output: Contribution to journal › Article › peer-review
Prizes
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Outstanding Teaching Awards, National Chiao Tung University
Chang, Chia-Chi (Recipient), 2007
Prize: Honorary award
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Outstanding Teaching Awards, National Chiao Tung University
Chang, Chia-Chi (Recipient), 2008
Prize: Honorary award