Projects per year
Personal profile
Research Interests
Consumer Behavior, Service Marketing, Service Failure and Recovery, Decision Process of Consumer, Marketing Research, E-Commerce, Donation
Experience
2004/08-2009/07, Assistant Professor, Department of Management Science, National Chiao Tung University, Taiwan
2009/08-present, Associate Professor, Department of Management Science, National Chiao Tung University, Taiwan
2010/08-present, Department Head, Department of Management Science, National Chiao Tung University, Taiwan
Expertise related to UN SDGs
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
Education/Academic qualification
PhD, Purdue University
External positions
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Recent external collaboration on country level. Dive into details by clicking on the dots.
Projects
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組織氣候、組織公平與組織社交網絡對銷售人員銷售績效之影響—以機會主義行為做探討
1/08/20 → 31/07/21
Project: Government Ministry › Ministry of Science and Technology
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The Antecedents of Adaptive Selling Behaviors and How They Interact with Emotional Intelligence and Service Climate to Affect Output Level
1/08/19 → 31/07/21
Project: Government Ministry › Ministry of Science and Technology
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組織氣候、組織公平與組織社交網絡對銷售人員銷售績效之影響—以機會主義行為做探討
1/08/21 → 31/07/22
Project: Government Ministry › Ministry of Science and Technology
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The Antecedents of Adaptive Selling Behaviors and How They Interact with Emotional Intelligence and Service Climate to Affect Output Level
1/08/18 → 31/07/19
Project: Government Ministry › Ministry of Science and Technology
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Adding a Charitable Donation to a Product or Adding a Product (Thank-you Gift) to a Charitable Donation? -- How Much You Can Raise, Depending on How You Frame
1/08/17 → 31/01/19
Project: Government Ministry › Ministry of Science and Technology
Research output
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Which maximizes donations: Charitable giving as an incentive or incentives for charitable giving?
Chang, C-C. & Chen, P. Y., 1 Apr 2019, In: Journal of Business Research. 97, p. 65-75 11 p.Research output: Contribution to journal › Article › peer-review
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Analysis of critical factors for social games based on extended technology acceptance model: a DEMATEL approach
Chang, C-C. & Chen, P. Y., 3 Aug 2018, In: Behaviour and Information Technology. 37, 8, p. 774-785 12 p.Research output: Contribution to journal › Article › peer-review
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The effects of service recovery and relational selling behavior on trust, satisfaction, and loyalty
Chang, C-C. & Hung, J. S., 1 Oct 2018, In: International Journal of Bank Marketing. 36, 7, p. 1437-1454 18 p.Research output: Contribution to journal › Article › peer-review
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Effects of individuals' locus of control and computer self-efficacy on their e-learning acceptance in high-tech companies
Hsia, J. W., Chang, C-C. & Tseng, A. H., 2 Jan 2014, In: Behaviour and Information Technology. 33, 1, p. 51-64 14 p.Research output: Contribution to journal › Article › peer-review
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The post-purchase communication strategies for supporting online impulse buying
Chang, C-C. & Tseng, A. H., 1 Jan 2014, In: Computers in Human Behavior. 39, p. 393-403 11 p.Research output: Contribution to journal › Article › peer-review
Prizes
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Outstanding Teaching Awards, National Chiao Tung University
Chang, Chia-Chi (Recipient), 2008
Prize: Honorary award
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Outstanding Teaching Awards, National Chiao Tung University
Chang, Chia-Chi (Recipient), 2007
Prize: Honorary award